The most frequently asked questions from our new customers
The delivery process has two stages. In the beginning the writer completes the order and uploads the paper for you to see in your control panel. Please note that at first you will only be able to see the preview version of your document as a picture with watermarks.
After you view this version, you can either approve the paper and receive the MS Word version or request a revision and give the writer some time to make the appropriate changes. For additional information on free revisions, please view our Revision Policy.
The most common questions from our returning customers
Please keep in mind that if you order proofreading/editing/rewriting of a document, you will need to make sure that the initial paper is not plagiarized.
If you have any difficulties, simply contact one of our Customer Support Representatives who will gladly assist you.