Frequently Asked Questions
The most frequently asked questions from our new customers
1. Is your service confidential?
Our company values your privacy and confidentiality. We understand that our reputation depends on it and that is why we always strive to keep you satisfied. In order to cooperate with us, you need to provide some personal details. We guarantee that on no condition will they ever be disclosed to any third party.
2. How can I place an order here?
Use the order form on our website. Try to provide as many details as possible, so it will be easier for the writer to understand your assignment. Then, if you are ready, you can proceed with payment and we will start searching for the most suitable writer on your subject.
3. How can I pay for my order?
Various secure payment systems are available depending on the region from which the payment is made. Each payment option guarantees total data safety, multi-currency payments, tax and VAT automated control and 100% protection from any risks. To find out what payment methods are available for your region, check our order form or contact support over the phone 1-800-310-3133 or via email firstname.lastname@example.org.
4. Can I trust you my payment details?
The details you are indicating while proceeding with the payment is not stored anywhere. PaperWritings cares about the client`s security both of private and payment information. That is why we have chosen the most reliable payment systems to work with. You can choose the most convenient option for you.
5. How can I get a discount for my order?
We value our customers above all and clearly understand the financial situations of many students. That is why we try to make our services affordable for every client! Besides the fact that our prices are rather cheap, we've developed a flexible system of discounts. In order to see which discounts you qualify for, read our Prices page.
6. Can I pay after I get my paper?
Our service is pre-paid. Please note that the countdown to the deadline for completing your order won't start until we receive a payment from you.
7. I have placed my order. How do I know that you are working on it?
We can start working on your order only after you made a payment. When it’s done, you will be notified in your control panel that the writer is assigned. If you chose our VIP customer service extra, you will get sms-notification.
8. How will I receive my paper?
The delivery process has two stages. In the beginning the writer completes the order and uploads the paper for you to see in your control panel.
After you view this version, you can either approve the paper and receive the MS Word version or request a revision and give the writer some time to make the appropriate changes. For additional information on free revisions, please view our Revision Policy.
9. Will I get a refund if something goes wrong?
Without a doubt. We have a 100% money back guarantee, which means that if there is something you are not fully satisfied with, you will receive a complete refund. Such cases are extremely rare for our company though. Besides, we provide free revisions. In other words, if you think that some changes are needed, simply let us know and the writer will make all the necessary amandments free of charge! For more information, please visit our Money Back Guarantee page.
10. What are the criteria that form your prices?
We are committed to the interests of our clients first of all. We understand that students are only beginning their journey into professional and money making world. That is why our prices will definitely surprise you with their affordability! The factors that form them are the following ones: the deadline, your academic level, the number of pages, and optional extras. You are sure to save a great deal of money if you decide to use our professional writing service. We are not here to deceive you - we are here to help! For more details, view our Prices page.
11. Does your company have a pre-written papers database?
There is absolutely no chance your paper was pre-written. We deliver 100% custom written papers only. We believe that selling a pre-written paper is basically committing a fraud, and, being a trustworthy company with a good reputation, we cannot even consider resorting to such a practice.
12. Can I provide you with logs to do online assignment?
Our writer can send you the completed assignment in our control panel, however, we cannot upload it online for you.
13. What type of works do you write?
We can complete any type of an academic assignment as well as business, individual, or web writing. If you have an unusual type of work, place an inquiry and we will let you know if a writer is available.
14. Are title/references counted included in the total number of pages?
You do not pay for both title and reference pages because they are provided for free.
15. What is the difference between the "TOP writer" and "Regular writer" options in the "Preferred writer" section of the order form?
You can be absolutely sure that in either case you will be provided with a high quality paper within the stated deadline. Still, if you want to have a paper that will have a greater impact on your academic life, feel welcome to choose the "TOP writer" option as one of our best writers will work on your order in this case.
16. What does the option "My previous writer" mean?
Please note that the previous author will be available only for preparing assignments with a 24 hour deadline or more. The price will also be increased because of urgency and limited time frames. If your author is unavailable for your order, we will assign it to one of our professional writers.
17. What is the difference between the standard customer support and VIP customer service?
If you select the "VIP" option in the order form, your order will receive special attention from our Support Representatives. In this case, your requests will be our #1 priority, and you will be able to get SMS notifications on the progress of your paper.
18. Can I request a plagiarism report to be added to my order? I'd like to be sure that my paper is completely original.
Without a doubt, you can receive an official plagiarism report from a thorough online plagiarism checking system - WebCheck. To do this, you have to tick the option "I want to receive official Plagiarism report" in the order form. You will receive this document right after you approve the paper.
19. Can I have an Abstract added to my paper?
Absolutely. In order to do so, just tick the option "Abstract page" while placing an order. Your writer will take care of the rest of the work.
20. I need table of contents/outline for my paper. Can I order it?
Sure. You can add our Table of contents/Outline extra to your order in your control panel on the order page or ask our Customer Support Manager to do it for you.
21. I want my paper to be additionally proofread. Can someone do it?
Yes. When the writer finishes working on your paper, it can be additionally proofread by one of our expert editors, checked for possible grammar or punctuation mistakes and edited. Just add an Editor's check extra to your order in your control panel.
The most common questions from our returning customers
1. Who will write my paper?
Only degree-holding writers will work on your order. Additionally, they have completed special trainings to be able to meet all your writing needs. Our experts specialize in various fields of studies, which guarantees a suitable author for your order every time.
2. How can I communicate with the writer assigned to my paper?
We have developed an online system that enables you to send messages to the writer, detailed instructions about your paper and inquiries on its progress. As an additional means of ensuring communication with your author, you can always contact one of our Customer Support Representatives and ask him to forward all the necessary information to the writer.
3. How can I be sure that my paper is free from plagiarism?
We always deliver completely unique papers. Only professional authors who write, not copy/paste, are employed by our service. The exquisite 100% high quality of our papers is ensured by the cutting edge of plagiarism checking systems. WebCheck is highly reliable and advanced, and it scans documents for any plagiarized parts with amazing precision! Be sure that all the materials, on the basis of which your papers are written, will be properly cited and referenced.
Please keep in mind that if you order proofreading/editing/rewriting of a document, you will need to make sure that the initial paper is not plagiarized.
4. What happens if I don't like my paper?
If you don't like the delivered product because it violates your instructions or is of low quality, you can ask us for a free revision. Mind that the number of free revisions is limited to 3. View our Revision Policy for more details.
5. I received my paper, but I need a revision. How do I do that?
If you are not fully satisfied with the order that you received, you can send it back for revision. It is very easy: all you need to do is to contact Customer Support Representatives via the "Send for revision" button in your personal account, mention all the required changes as well as a new time frame. The writer will start working on your order immediately.
6. In which format are the papers delivered?
Each and every paper is formatted according to your instructions. It can be:
If you do not require specific formatting, the general format is 12pt Arial, double-spaced, with 1 inch margins. The average page has approximately 275 words.
7. When can I expect my paper to be completed?
You can choose from several deadline options. Please be aware of the fact that the price for 1 page of the paper depends on it. The more time you give us to complete your order, the cheaper it will be. Besides, you will have more time to ask for a revision and make sure that you receive the best quality.
8. Will you email my order to me?
Your paper will be delivered to your personal account on this website - first as a preview version and then in the editable and printable format after you approve the document.
9. How can I attach additional materials to my order?
After completing the order form, you will be given access to your personal control panel where you can send messages to your author and upload files for your writer to use. You can upload any documents to the Files section on your order page. For successful completion of the paper, try to include as many details as possible .
10. What should I do if I forget my password?
We have the option "Forgot your password". It is available on the login page. All you need to do is to click on it and type in the email of your account. Your reset password instructions will be sent there.
If you have any difficulties, simply contact one of our Customer Support Representatives who will gladly assist you.
11. How can I make money on PaperWritings?
PaperWritings.com offers a unique opportunity to its customers. You can start earning money by referring your friends. Moreover your friends will have discounts on their first orders. Press here to receive more information.